Sales Associate, Soho (Full-Time) APPLY NOW

New York
Retail
Full time

Who We Are:

Otherland is a digitally-native home fragrance brand launched in 2018 with their flagship product, candles. Otherland takes a visual-first approach to overcome the challenges of selling scent online. By working with different artists to tell stories for each new collection edition, the candle is elevated to be an experiential, consumable objet d'art. It's the intersection of self-care meets home care.

What You'll Do:

As a Sales Associate, you’ll support the Store Manager with maintaining a fun, credible brand and communicating our brand story to our end consumers to maximize sales.

Responsibilities:

  • Open/close the store (depending on shift)
  • Give all customers a best-in-class experience
  • Maintain the highest level of product knowledge and expertise. Help customers navigate through the shopping, product and sales journey
  • Restock and merchandise the store to always showcase the product and brand in the best way possible, and to ensure the store is neat and tidy at all times
  • Execute marketing campaigns and store visuals per management direction
  • Assist with planning and execution of customer in-store events and special promotions
  • Participate in store inventory cycle counts and ordering as assigned
  • Assist with any necessary processes and operations to keep the store alive and thriving!

You:

  • 1+ years customer service, hospitality or retail store experience
  • Selling superstar
  • Structured and detail-focused; able to quickly and effectively problem-solve by developing creative solutions
  • A team player with a drive to succeed, and solution-oriented
  • Passion for our products, sales and customer experience
  • Strong communication skills, both written and oral
  • Passion for our products and delivering a best-in-class customer experience
  • The position will include some holidays, and weekends

Benefits & Perks

  • Competitive salaries & benefits, flexible vacation
  • Exclusive employee discounts (plus discounts for friends and family)


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